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Thread: Site Slowness - Let us know if the site is slow for you

  1. #1
    Join Date
    Dec 2004
    Location
    The OC
    Posts
    7,874

    Default Site Slowness - Let us know if the site is slow for you

    We're trying to narrow down some login and page load time issues. Please let us know if you are experiencing site slowness when you:

    1. Log in
    2. Click on topics
    3. Send or read messages
    4. Post in topics
    5. General navigation

    Please give us some good information to work with. Things like "Yeah man, the site is really slow" isn't as helpful as "It's taking approximately 30 seconds or longer to load pages on average" or something similar.

    Please take the time to help us with your comments as we want to ensure that the site is speedy and stable.

    Thanks so much,

    Oskaar
    Is it tasty . . . precious?

  2. #2
    Join Date
    Feb 2007
    Location
    Evergreen, CO (west of and above the Denver smog!)
    Posts
    5,794

    Default Re: Site Slowness - Let us know if the site is slow for you

    All general navigation is slow, and has been since about the middle of last week (I'd guess Wednesday or Thursday, but I wasn't keeping close track back then). Pages when called up take 3 to 5 times longer than usual to completely load. Usually the Gotmead banner comes up OK, but then the rest of the frames take a while to fill out, with the middle frames taking longer than the left side, and the right taking even longer than that. Sometimes the delays are longer than the 3x to 5x, and a couple of times I've had pages timeout before the right frames ever load at all.

    Hope that helps.

    BTW - Interestingly enough, this reply window page loaded with absolutely NO delay -- the first time one of the Gotmead pages has loaded quickely for me in days. Also, I've been getting a couple of unusual "Error 623: unable to find phone book entry" error messages as things are loading on the right side. BTW, I use Firefox as my browser. Maybe you're on to something
    Na zdrowie!

    Wayne B.

  3. Default Re: Site Slowness - Let us know if the site is slow for you

    Yay! It isn't just me! Ok, the hard stuff first...

    1. login tends to be instant
    2. clicking on a topic can take 30-45 seconds average
    3. I don't get many messages, so I can't help you here
    4. posting is, well, just painful. It takes about 45 seconds for the page (particularly the smileys, who appear at a rate of about 2 per second) to finish loading, then using only 2 fingers, and those slowly, I outtype the refresh rate of the screen my a margin of about 2-to-1. In other words, if I spend 10 determined seconds pecking at the keys, I can then look up and enjoy 20 seconds of watching the letters I pecked appear one by one.
    5. again, slow. 30-45 seconds each time I click on a link.

    Let me qualify the above...

    It's been like this for me since day 1. I periodically get really, REALLY pissed because I just want to find out what should be a little answer, and the process of running a search and clicking on 3 or 4 likely posts can consume 5 minutes.

    I've devised a specific GotMead interaction protocol, whereby I wait for the opening page to load, click the "your new posts" button (thanks again, Vicky!), wait for that list to load, then control-click all the posts that look promising, opening each in a new FireFox tab. Then I walk away. Talk story to my boss, go for a drink of water down the hall, whatever. I'll stay away from the computer for at least 5 minutes. When I sit back down, at least a few of the tabs will have finished loading, and I start reading. I am truly reluctant to reply to posts, or originate my own, unless I really feel patient that day. It is always an exercise in controlled frustration.

    I'm not complaining, just happy to be supplying data. Really! Have I complained about site performance ever? Search my posts and see! I figured it was in part a small-scale operation, in part the network at my place of employ (where I do the majority of my GotMeading), and in part my geographic separation.

  4. Default Re: Site Slowness - Let us know if the site is slow for you

    Yes I have had some slowness recently, but it seems to be a little better today.

    1. Log in- slow when using a different PC, not too slow from a bookmark
    2. Click on topics- Yes
    3. messages- N/A
    4. posting- Yes, very slow. Timed out occasionally, which resulted in multiple posts from getting fed up and clicking alot
    5. Navigation- yes, somewhat, but mostly within forums.

  5. #5
    Join Date
    Dec 2004
    Location
    The OC
    Posts
    7,874

    Default Re: Site Slowness - Let us know if the site is slow for you

    Hi Gents,

    I feel your pain! I really do. I'm the worlds second most impatient person (I figure number one had a stroke already) We're working on it so keep posting as you see changes. Let us know where the slow spots are and what you're doing when you encounter them.

    Thanks again for the great information,

    Oskaar
    Is it tasty . . . precious?

  6. #6

    Default Re: Site Slowness - Let us know if the site is slow for you

    The Site has really sped up for me today, although it still returns a White Screen when I try to check my messages, both the inbox & outbox "return" a white screen when I try to access them from the "send this member a message" Message window. It also returns a white screen from the link under the GotMead Login where it says "Hey, Member, You have XXX messages, 0 are new." I haven't been able to access my Messages at all recently. Page loading today is about three seconds, yesterday and the day before it was about 45 seconds.

    I have tried accessing messages with all three browsers, IE, Safari, Firefox.... They all return a white screen, although firefox does say "done" at the bottom of the browser... after it's loaded a blank page.

    I have tried logging off and logging back on to no avail.

    This is the link location that the browser tries to access...

    http://www.gotmead.com/index.php?opt...id=2&action=pm

    Should there be some Member ID# in the above string that it's not initiating?

    Wrathwilde

  7. #7
    Join Date
    Feb 2007
    Location
    Evergreen, CO (west of and above the Denver smog!)
    Posts
    5,794

    Default Re: Site Slowness - Let us know if the site is slow for you

    I am still getting slow response when I try to access messages using the same link as Wrath cited in the last post. I don't get a permanent white screen, but the message page takes several seconds to load (somewhere between 5 and 10) -- but the rest of the Gotmead site is loading much faster!!
    Na zdrowie!

    Wayne B.

  8. #8
    Join Date
    Apr 1996
    Location
    Youngsville, NC
    Posts
    1,608

    Default Re: Site Slowness - Let us know if the site is slow for you

    I hear you guys. I'm trying to track down the issues, but we've dozens of programs running on the site between the main content management system and the forum.

    In addition, we're running on a shared space. I'd love to go to a dedicated server, but haven't found one I can afford (and that I can trust) yet.

    I am working on it, but it'll take time. I'm considering archiving some of our posts, as the size of the database for the forum is part of the problem......

    The first thing I'm going to do tho is turn off the nifty little extra smileys. They will help with the reply slowness......(yeah, I know they're cool, but taking them down will speed it up.)

    In addition, I'm looking into a forum upgrade, which will hopefully speed it up a bit more.

    If someone out there is an SMF maven and wants to help design a layout that will mimic our main site look and feel, I'll unwrap the forum which will both give more room for the forum display, and speed up forum response time (no content management system to load at the same time).
    Wassail!

    Vicky Rowe
    Owner & Webmistress, Gotmead.com
    Executive Director, American Mead Makers Association
    http://www.mead-makers.org
    Making Mead since 1995

  9. #9

    Default Re: Site Slowness - Let us know if the site is slow for you

    Hey what ever the bugs in the system are... they are currently allowing me to access my messages!!! Woohoo!!! Hopefully it won't go away again when the wrapped forum comes back.

    Wrathwilde

  10. #10
    Join Date
    Apr 1996
    Location
    Youngsville, NC
    Posts
    1,608

    Default Re: Site Slowness - Let us know if the site is slow for you

    Well, the wrapped forum may *not* come back. I'm messing about with creating a look-n-feel for an unwrapped forum, in hopes of speeding up the site. No decision yet, but it will likely stay this way for at least a week, or until I'm back on my feet after surgery Wednesday.
    Wassail!

    Vicky Rowe
    Owner & Webmistress, Gotmead.com
    Executive Director, American Mead Makers Association
    http://www.mead-makers.org
    Making Mead since 1995

  11. #11

    Default Re: Site Slowness - Let us know if the site is slow for you

    Grrr...
    I had to use my browsers back button to get to this page. I can only see the main site page (http://www.gotmead.com/index.php), and access my messages but now every forum page or link, including the home forum page returns a blank white screen just like my message screen had been doing before.

    If I look in the activity monitor of safari it gives a list of page info. This page for example shows all the following information in blue... and the size status (not shown

    114 items (not shown each file tagged with KB size)
    http://www.gotmead.com/index.php?opt...;num_replies=9
    http://www.gotmead.com/index.php?opt...;1181632885627
    http://www.gotmead.com/index.php?opt...;num_replies=9
    http://www.gotmead.com/smf/avatars/Users/avatar_325.png
    http://www.gotmead.com/smf/Smileys/default/alien.gif
    http://www.gotmead.com/smf/Smileys/default/angel10.gif
    http://www.gotmead.com/smf/Smileys/default/angry.gif
    http://www.gotmead.com/smf/Smileys/default/angry1.gif
    http://www.gotmead.com/smf/Smileys/default/angry2.gif
    http://www.gotmead.com/smf/Smileys/default/angry3.gif
    http://www.gotmead.com/smf/Smileys/default/angry5.gif
    http://www.gotmead.com/smf/Smileys/d.../angryfire.gif
    http://www.gotmead.com/smf/Smileys/default/BangHead.gif
    http://www.gotmead.com/smf/Smileys/default/cheers.gif
    http://www.gotmead.com/smf/Smileys/default/cheesy.gif
    http://www.gotmead.com/smf/Smileys/default/color.gif
    http://www.gotmead.com/smf/Smileys/d.../confused1.gif
    http://www.gotmead.com/smf/Smileys/d.../confused2.gif
    http://www.gotmead.com/smf/Smileys/d.../confused3.gif
    http://www.gotmead.com/smf/Smileys/d.../confused4.gif
    http://www.gotmead.com/smf/Smileys/d.../confused5.gif
    http://www.gotmead.com/smf/Smileys/default/cool.gif
    http://www.gotmead.com/smf/Smileys/default/cry.gif
    http://www.gotmead.com/smf/Smileys/d...ken_smilie.gif
    http://www.gotmead.com/smf/Smileys/d...mbarrassed.gif
    http://www.gotmead.com/smf/Smileys/default/evil.gif
    http://www.gotmead.com/smf/Smileys/default/evil1.gif
    http://www.gotmead.com/smf/Smileys/default/evil3.gif
    http://www.gotmead.com/smf/Smileys/default/evil4.gif
    http://www.gotmead.com/smf/Smileys/default/grin.gif
    http://www.gotmead.com/smf/Smileys/default/happy10.gif
    http://www.gotmead.com/smf/Smileys/default/help.gif
    http://www.gotmead.com/smf/Smileys/default/huh.gif
    http://www.gotmead.com/smf/Smileys/d...on_cyclops.gif
    http://www.gotmead.com/smf/Smileys/d.../icon_king.gif
    http://www.gotmead.com/smf/Smileys/d...icon_pirat.gif
    http://www.gotmead.com/smf/Smileys/d...con_puke_l.gif
    http://www.gotmead.com/smf/Smileys/d...con_puke_r.gif
    http://www.gotmead.com/smf/Smileys/d...icon_salut.gif
    http://www.gotmead.com/smf/Smileys/d...on_scratch.gif
    http://www.gotmead.com/smf/Smileys/d...icon_study.gif
    http://www.gotmead.com/smf/Smileys/d...n_thumleft.gif
    http://www.gotmead.com/smf/Smileys/d..._thumright.gif
    http://www.gotmead.com/smf/Smileys/default/kiss.gif
    http://www.gotmead.com/smf/Smileys/d.../laughing4.gif
    http://www.gotmead.com/smf/Smileys/d.../laughing7.gif
    http://www.gotmead.com/smf/Smileys/d...ipsrsealed.gif
    http://www.gotmead.com/smf/Smileys/d.../notworthy.gif
    http://www.gotmead.com/smf/Smileys/d...ottytrain2.gif
    http://www.gotmead.com/smf/Smileys/default/protest.gif
    http://www.gotmead.com/smf/Smileys/default/rolleyes.gif
    http://www.gotmead.com/smf/Smileys/default/sad.gif
    http://www.gotmead.com/smf/Smileys/default/sad1.gif
    http://www.gotmead.com/smf/Smileys/default/sad10.gif
    http://www.gotmead.com/smf/Smileys/default/sad11.gif
    http://www.gotmead.com/smf/Smileys/default/sad2.gif
    http://www.gotmead.com/smf/Smileys/default/sad5.gif
    http://www.gotmead.com/smf/Smileys/default/shocked.gif
    http://www.gotmead.com/smf/Smileys/default/sign13.gif
    http://www.gotmead.com/smf/Smileys/default/sign16.gif
    http://www.gotmead.com/smf/Smileys/default/sign18.gif
    http://www.gotmead.com/smf/Smileys/default/snorting.gif
    http://www.gotmead.com/smf/Smileys/default/tard.gif
    http://www.gotmead.com/smf/Smileys/default/tongue.gif
    http://www.gotmead.com/smf/Smileys/default/tongue1.gif
    http://www.gotmead.com/smf/Smileys/default/tongue3.gif
    http://www.gotmead.com/smf/Smileys/default/tool.gif
    http://www.gotmead.com/smf/Smileys/default/toothy10.gif
    http://www.gotmead.com/smf/Smileys/d.../undecided.gif
    http://www.gotmead.com/smf/Smileys/default/usa2.gif
    http://www.gotmead.com/smf/Smileys/default/wave.gif
    http://www.gotmead.com/smf/Smileys/default/wink.gif
    http://www.gotmead.com/smf/Themes/de...rint.css?fin11
    http://www.gotmead.com/smf/Themes/de...cript.js?fin11
    http://www.gotmead.com/smf/Themes/sa...reen.css?fin11
    http://www.gotmead.com/smf/Themes/sa...jaxloading.gif
    http://www.gotmead.com/smf/Themes/sa...bbc/bbc_bg.gif
    http://www.gotmead.com/smf/Themes/sa...bc_hoverbg.gif
    http://www.gotmead.com/smf/Themes/sa...s/bbc/bold.gif
    http://www.gotmead.com/smf/Themes/sa...bbc/center.gif
    http://www.gotmead.com/smf/Themes/sa...s/bbc/code.gif
    http://www.gotmead.com/smf/Themes/sa...bc/divider.gif
    http://www.gotmead.com/smf/Themes/sa.../bbc/email.gif
    http://www.gotmead.com/smf/Themes/sa...s/bbc/face.gif
    http://www.gotmead.com/smf/Themes/sa.../bbc/flash.gif
    http://www.gotmead.com/smf/Themes/sa...es/bbc/ftp.gif
    http://www.gotmead.com/smf/Themes/sa...s/bbc/glow.gif
    http://www.gotmead.com/smf/Themes/sa...ges/bbc/hr.gif
    http://www.gotmead.com/smf/Themes/sa...es/bbc/img.gif
    http://www.gotmead.com/smf/Themes/sa.../italicize.gif
    http://www.gotmead.com/smf/Themes/sa...s/bbc/left.gif
    http://www.gotmead.com/smf/Themes/sa...s/bbc/list.gif
    http://www.gotmead.com/smf/Themes/sa...s/bbc/move.gif
    http://www.gotmead.com/smf/Themes/sa...es/bbc/pre.gif
    http://www.gotmead.com/smf/Themes/sa.../bbc/quote.gif
    http://www.gotmead.com/smf/Themes/sa.../bbc/right.gif
    http://www.gotmead.com/smf/Themes/sa...bbc/shadow.gif
    http://www.gotmead.com/smf/Themes/sa...s/bbc/size.gif
    http://www.gotmead.com/smf/Themes/sa...bbc/strike.gif
    http://www.gotmead.com/smf/Themes/sa...es/bbc/sub.gif
    http://www.gotmead.com/smf/Themes/sa...es/bbc/sup.gif
    http://www.gotmead.com/smf/Themes/sa.../bbc/table.gif
    http://www.gotmead.com/smf/Themes/sa...ges/bbc/td.gif
    http://www.gotmead.com/smf/Themes/sa...s/bbc/tele.gif
    http://www.gotmead.com/smf/Themes/sa...ges/bbc/tr.gif
    http://www.gotmead.com/smf/Themes/sa.../underline.gif
    http://www.gotmead.com/smf/Themes/sa...es/bbc/url.gif
    http://www.gotmead.com/smf/Themes/sa...ges/expand.gif
    http://www.gotmead.com/smf/Themes/sa...es/post/xx.gif
    http://www.gotmead.com/smf/Themes/sa...ered-mysql.gif
    http://www.gotmead.com/smf/Themes/sa...owered-php.gif
    http://www.gotmead.com/smf/Themes/sa...ges/top_bg.gif
    http://www.gotmead.com/smf/Themes/sa.../valid-css.gif
    http://www.gotmead.com/smf/Themes/sa...id-xhtml10.gif
    http://www.gotmead.com/templates/247...logo_draft.jpg


    If I click on the home button for the forum it returns a blank white screen, the page activity for this in red

    1 item / 0 bytes
    http://www.gotmead.com/index.php?opt...smf&Itemid=103 0 bytes


    I don't know if that helps but that's what Safari tells me about the pages

    Cheers,
    Wrathwilde

  12. #12
    Join Date
    Apr 1996
    Location
    Youngsville, NC
    Posts
    1,608

    Default Re: Site Slowness - Let us know if the site is slow for you

    Yeah, I had a perfectly good page too, then the main page went away. Gonna try a forum upgrade, see if that fixes it. Its obviously the forum. Something must have gotten corrupted.....
    Wassail!

    Vicky Rowe
    Owner & Webmistress, Gotmead.com
    Executive Director, American Mead Makers Association
    http://www.mead-makers.org
    Making Mead since 1995

  13. Default Re: Site Slowness - Let us know if the site is slow for you

    Things seem to be moving quickly for me today. Surgery? I hope you are well and will soon be great.

  14. #14
    Join Date
    Apr 1996
    Location
    Youngsville, NC
    Posts
    1,608

    Default Re: Site Slowness - Let us know if the site is slow for you

    Yeah, abdominal surgery. I'll be fine, but I'm out of it for a while. The surgery was Wednesday, I hope to be back up and running for more than the occasional email by late this coming week.
    Wassail!

    Vicky Rowe
    Owner & Webmistress, Gotmead.com
    Executive Director, American Mead Makers Association
    http://www.mead-makers.org
    Making Mead since 1995

  15. Default Re: Site Slowness - Let us know if the site is slow for you

    I'll bet a nice bit of mead would help the healing process Unless of course the Doc says it wouldn't go well with any meds

  16. #16
    Join Date
    Apr 1996
    Location
    Youngsville, NC
    Posts
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    Default Re: Site Slowness - Let us know if the site is slow for you

    LOL...nope. Alcohol is *not* a good thing to be drinking after abdominal surgery. I'm sticking with water and tea for a while.....
    Wassail!

    Vicky Rowe
    Owner & Webmistress, Gotmead.com
    Executive Director, American Mead Makers Association
    http://www.mead-makers.org
    Making Mead since 1995

  17. #17
    Join Date
    Feb 2007
    Location
    Hartford, Huntingdon, United Kingdom
    Posts
    804

    My Social Networking

    Add sandman on Facebook

    Default Re: Site Slowness - Let us know if the site is slow for you

    The site has been a bit sluggish lately, but I attributed that primarily to the fact that I'm still overseas and sometimes nice things like internet coverage do tend to suffer for it. Admittedly, the service here in Thailand beats the pants off of Kuwait though.

    Today things seem to be moving along decently without too much delay. Normally my posts tend to etiher take forever or I get timed out so we'll see how this one goes. I'm optimistic at this point though.

    If having an unwrapped appearance improves the performance of the forums, then it's a no-brainer as far as I'm concerned. I enjoyed the look of the wrapped forum, but having one that works better is worth the sacrifice.

    Of course, I would imagine that if more people were paying for Patron status here we would have more money available for space on the server right? *AHEM*... are you listening everyone?

    Hope that helps,
    Sandman

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