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Thread: Patron Chat!!

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  1. #1
    Join Date
    Apr 1996
    Location
    Youngsville, NC
    Posts
    1,617

    Default Patron Chat!!

    Hi gang,

    OK, the chat rooms are *open*!! For you patrons/premium patrons/lifetime patrons, we now have chat rooms integrated here on the site.

    You can access them via the left menu <==, or on your Quicklinks under flashchat.

    If you have problems, we need EXACT information, and what browser and revision of that browser you're using along with java settings, firewall,
    pop up blockers, spyware removers, etc. General 'it doesn't work for me' posts and emails will not be handled. Give me full data for troubleshooting, please.

    Have at and have fun!!

    Vicky
    Wassail!

    Vicky Rowe
    Owner & Webmistress, Gotmead.com
    Executive Director, American Mead Makers Association
    http://www.mead-makers.org
    Making Mead since 1995

  2. #2
    Join Date
    Jul 2007
    Location
    Flint, Michigan
    Posts
    934

    Talking

    It won't let me log in? I also know you want the computer knowledge area explained but I am not the brains in this family

  3. #3

    Default

    OK, I see what you mean. Working on it....

  4. #4
    Join Date
    Dec 2004
    Location
    The OC
    Posts
    7,874

    Default

    Dude,

    We need more than that. See Vicky's message for the particulars. We don't expect Hexadecimal level information, but we do need browser, antivirus, and java setting information at minimum. Without this we're going to be chasing the proverbial needle in the haystack and we don't have that type of support model in place. We're doing this on spare and borrowed time so it is incumbent on our Patrons to find this information or learn how to find the information so we can help you resolve the issue.

    thanks,

    PMB

  5. #5
    Join Date
    Apr 1996
    Location
    Youngsville, NC
    Posts
    1,617

    Default

    Nope, I got it. I logged in as a patron, and got the same message.

    It should work now, needed to update a file.
    Wassail!

    Vicky Rowe
    Owner & Webmistress, Gotmead.com
    Executive Director, American Mead Makers Association
    http://www.mead-makers.org
    Making Mead since 1995

  6. #6

    Default

    I was able to get in with no problems.

    System:

    • Browser: Firefox 3.03
    • Firewall: ZoneAlarm Free 7.0483
    • Java: Java 1.6.0
    • Anti-Virus: Avast Antivirus 4.8
    • Pop-up blocker: Built in Firefox
    • Anti-Spy: Handled by Avast
    • Operating System: Windows XP Home Edition SP3

    I know you don't necessarily need to know what works but is this the level of info that you are looking for?
    Wild In Idaho
    Mead, like life, is a journey and not a destination. So stop and savor the flavors along the way!


    "Gawd, I hate drinking mead and posting in the forums."

    Nothing currently fermenting!

  7. #7
    Join Date
    Dec 2004
    Location
    The OC
    Posts
    7,874

    Default

    Quote Originally Posted by wildaho View Post
    I was able to get in with no problems.

    System:

    • Browser: Firefox 3.03
    • Firewall: ZoneAlarm Free 7.0483
    • Java: Java 1.6.0
    • Anti-Virus: Avast Antivirus 4.8
    • Pop-up blocker: Built in Firefox
    • Anti-Spy: Handled by Avast
    • Operating System: Windows XP Home Edition SP3
    I know you don't necessarily need to know what works but is this the level of info that you are looking for?
    This is a great example of the type of information we need. Very easy to find and forward to us.

    Thanks dude,

    PMB

  8. #8
    Join Date
    Apr 1996
    Location
    Youngsville, NC
    Posts
    1,617

    Default

    Yep, that level will do. 90% of the tech support requests I get are 'its broke and I can't make it work, help me!!!!', which doesn't really address the situation, and generally makes me want to respond with a smart-alec remark....LOL.
    Wassail!

    Vicky Rowe
    Owner & Webmistress, Gotmead.com
    Executive Director, American Mead Makers Association
    http://www.mead-makers.org
    Making Mead since 1995

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